What Products Do You Sell?
Somyti offers a selection of carefully chosen products for everyday life and the home. Our product range may be updated and expanded regularly.
Do You Offer Shipping?
Yes. We offer shipping to destinations where delivery services are available.
For more information about shipping destinations, processing times, and delivery, please see our Shipping Policy.
How Long Does It Take to Process My Order?
Orders are generally processed within 1–3 business days after successful payment.
Processing times may be longer during weekends, public holidays, promotions, or periods of high order volume.
How Can I Track My Order?
If tracking is available for your shipment, you will receive your tracking information by email after your order has been dispatched.
Please allow some time for the tracking information to become active after shipment.
What Should I Do If My Order Arrives Damaged?
Please contact us as soon as possible at info@somyti.com and include your order number.
Photos of the damaged product and its packaging may help us review and resolve the issue more quickly.
Can I Return My Order?
Consumers generally have a statutory 14-day right to cancel, subject to applicable consumer protection laws and any relevant exceptions.
For complete information about returns, cancellations, and eligibility, please review our Return & Refund Policy.
How Will I Receive My Refund?
Once a refund has been approved, it will generally be issued to the original payment method used for the purchase.
Processing times may vary depending on your bank or payment provider.
How Can I Contact Somyti?
You can contact our customer support team by email:
Email: info@somyti.com
Business Address:
Somyti
Avebury Boulevard
Milton Keynes, Buckinghamshire
MK9 3DD
United Kingdom
Phone: +44 71391 748395
We’ll be happy to assist you with questions about products, orders, shipping, returns, or refunds.